At Suncity, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us during your stay and when using our website or services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect: We may collect personal information from you, including but not limited to your name, contact details, payment information, preferences, and any other information you voluntarily provide to us during the reservation process or while using our services.

2. Use of Personal Information: We use the personal information we collect to provide and improve our services, process reservations, manage guest preferences, respond to inquiries, personalize your experience, and communicate with you regarding your stay or promotional offers. We may also use your information for administrative purposes, such as record-keeping and statistical analysis.

3. Disclosure of Personal Information: We do not sell, rent, or disclose your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, IT support, and marketing agencies. These service providers are contractually obligated to keep your information confidential and use it solely for the purpose of providing services to us.

4. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security procedures to ensure the ongoing integrity and safety of your information.

5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage patterns. You can adjust your browser settings to refuse cookies or receive alerts when cookies are being sent. However, please note that disabling cookies may affect the functionality of our website.

6. Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete the information from our records.

8. Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically.

9. Contact Us: If you have any questions or concerns about our privacy practices or wish to exercise your rights regarding your personal information, please contact us at [contact information].

By continuing to use our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

This privacy policy was last updated on 1st July 2023.

Please note that this is a general template and should be customized and reviewed by legal professionals to ensure it complies with specific legal requirements and regulations applicable in your jurisdiction.